Looma Support

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Available guides

Published articles you can read today.

Getting Started with Looma

Install the app, create your account, choose networks, and learn the basics of Home, Create, and safety tiers.

Account & Profile

Full Profile hub: chips, vouches, libraries, verification, linked profiles, earnings, pause/delete, and edit.

Settings

General, Backup, Messaging, Message Purge, Networks, Wellbeing, Safeguards, Policies, and Support.

Creating & Sharing

Moments, Discussions, Listings, Communities, Events, Compilations, placements, Glimpses, and share intake.

Glimpses

24-hour Moments feed, Add as Glimpse, activate from Moments or Memories, watch and comment.

Messaging & Calls

Chats, media, mute and pin, secure sessions, voice and video calls, and call history.

Communities & Networks

How networks scope what you see, plus communities, organizations, and Explore.

Privacy, Safety & Wellbeing

Age tiers, verification, reporting, blocking, scroll caps, mindful tools, and mental health resources.

Backup & Data

Encrypted backups, backup password, Google Drive, restore after reinstall, and message purge.

Earnings & Payouts

Contribution rewards, dashboard, history, Stripe payouts, identity verification, and limits.

Listings

Browse and create peer listings, Connect with sellers, and manage a sale in chat.

Shops, Cart & Orders

Organization shops, Add to cart, Checkout, Pay Now, and My Orders.

Fundraisers

Organization Fundraising, raffles, packages, and checkout via Cart.

Charity Donations

Organization Donation, charity drives, donation amounts, and checkout via Cart.

Looma Gives

How ads fund giving, the NFC vision, looma.gives, and coming soon: donate to people in need in the app.

The Council

Community governance, charity and app votes, nominations, proposals, and results.

Events

Discover and Attending, RSVP, calendar export, create and edit, itinerary, and org or community events.

Spaces

Preview Feature for verified adults: The Commons, ignite spaces, hubs, zone chat, Go Live, and whiteboard.

More

Bookmarks, Compilations, Memories, Archives, My Media, Invite, and Feedback.

Organizations

Member and Discover, join with ID or code, detail tabs, More sheet, Bulletins, and links to Marketplace and Events.

Still need help?

Cannot find what you need? Email us and we will get back within one business day.