Messaging & Calls

Open Messaging, start chats, send media, manage conversations, and place voice or video calls. Availability depends on your safety tier and verification.

Open Messaging

On the main app bar, tap the chat bubble icon. That opens Messaging. An unread badge appears when you can chat.

When messaging is available, a people icon also opens Connections. If chat is disabled for your tier, Messaging stays on the Notifications tab only and conversations show as Not available.

Messaging is mutual-focused. Stranger DMs are not the model. Restricted profiles and unverified adults cannot chat or call until access unlocks. See Account & Profile for age verification.

Start a conversation

  • Profile chat - on someone’s public profile, tap the chat bubble when you follow each other (mutual connection)
  • Listing chat - on a listing with a conversation, tap the chat icon (marketplace tiers)
  • Community chat - from a community header chat control when your tier allows it
  • New Group - from Messaging app bar (tooltip New Group) when you can chat

If the encryption key is not ready, you may see Waiting for Secure Access. Tap Got It and try again after the secure session is ready.

New Group

On New Group you can set:

  • Group name (required)
  • Group avatar (Take picture, Select picture, or Choose from library)
  • Participants via Choose from connections
  • Posting permissions: Everyone or Admins
  • Allow member invites

Then tap Create group.

Conversations list

  • Pinned chats appear under Pinned
  • Empty state: No Conversations
  • Pull down to refresh
  • Long-press a conversation for Leave conversation, or Reset secure session if the secure key is missing
  • App bar Call history when calling is allowed

There is no conversation archive list search on the hub list. Search lives inside an open thread.

Inside a conversation

Composer hint: Message. You may see is typing… and empty thread text No Messages.

Send messages and media

  • Type text (up to 1000 characters) and send
  • Attach from gallery with the photo button
  • Use the camera button for an in-chat capture (adult and independent minor; hidden for supervised)

Some listing chats lock the composer with: This conversation is locked. Only the seller and the awarded buyer can send messages.

Message actions

Long-press a message for:

  • Reactions (including double-tap for a heart)
  • Copy (text)
  • Report on others’ messages → Submit Report
  • Delete on your own unread messages

Reply and forward are not available in the current app UI.

Overflow menu

Open More for:

  • Search in the thread
  • Conversation Info
  • Theme (chat theme editor)
  • Reset secure session
  • Call history
  • Leave conversation

Conversation Info

  • Mute notifications
  • Pin conversation
  • Blur Secure Media
  • Group: Update Group and Members
  • Direct chat: View profile, Block user

Secure sessions

Conversations use encrypted sessions. If someone resets the session you may see banners such as:

  • Secure session reset is pending. Accept to continue.
  • Secure session reset requested. Waiting for the other person to accept.

Accept when prompted so messaging can continue on a new encrypted session.

Voice and video calls

From a 1-on-1 conversation, use the app bar Voice call or Video call controls when calling is allowed for that conversation.

Calls are preview-featured and 1-on-1 only. Group calls are not supported yet.

In-call controls

  • Mute / Unmute
  • Audio route: Speaker, Earpiece, Headset, Bluetooth
  • Video: Camera on / Camera off, Flip
  • Accept, Decline, Hang up

Status text can show Incoming call…, Calling…, Connecting…, Connected, or Call ended. You may also see offline, cooldown, or permission prompts (microphone, camera, and on Android nearby devices for Bluetooth).

Call History

Open Call History from Messaging or from a thread’s overflow menu. Rows group by Today / Yesterday, show Missed or Unanswered, and tap opens the related conversation.

Notifications tab

Beside conversations, Messaging includes system Notifications (not DMs). You can mark as read or delete them. This tab remains available even when chat is disabled.

Messaging settings

Settings → Communication → Messaging opens Messaging & conversations (hidden if you cannot chat):

  • Enable Decrypted Notifications
  • Run conversation sync now
  • Clean local messages (device-only wipe; does not delete server messages)

Also nearby in Settings: Reset Push Notifications, Message Purge, and Backup tools that include conversation data. Full walkthrough: Settings.

Safety in chat

  • Report a message from long-press → Submit Report (Hate Speech, Harassment, Sexual Content, Threats Violence, Self Harm, Spam Scam, Doxxing, Ai Bot Behavior, Other)
  • Block from Conversation Info or from a profile overflow menu
  • Urgent issues: safety@looma.social

What changes by age tier

  • Restricted / unverified adult: no conversations or calls; Notifications tab only
  • Supervised: messaging and calls allowed when verified; in-chat camera capture hidden; gallery attach remains; Message Purge hidden in Settings
  • Independent Minor / Adult verified: messaging, media, and calls when conversation/server flags allow

Need help with Messaging? Email help@looma.social.